What the monthly covers

Optional. Separate from your build. Thirty days notice to stop, no penalty.

Your website is yours the day it launches whether or not you ever pay me again. This page is about what happens after that, if you would rather not be the one thinking about it.

A shop runs on scheduled maintenance, so this does too. Your changes go live on a set weekend each month rather than whenever I get to them, which means you know the date in advance instead of wondering. Anything unscheduled gets an answer within three business days, on every plan. Anything broken does not wait at all.

If something is wrong, that is not a request

Corrections are never charged and never wait for a batch. Wrong hours, an old phone number, an address that changed, a price that moved, somebody on the site who does not work for you any more. Tell me and I fix it. It does not count against your plan and it never has.

I sell against shops having wrong information online. Charging you to fix wrong information would be a strange way to run that.

Every plan, every month

Hosting, SSL and software updates. The site stays up, stays secure, and stays fast without you doing anything.
Weekly backups, thirty days kept. And they get restore-tested, because a backup nobody has ever restored is a hope, not a backup.
Uptime monitoring. Checked around the clock. If the site goes down I find out from a machine, not from you.
Domain and certificate watch. Nobody loses a domain on my watch because a renewal notice went to an inbox they stopped checking.
Google listing accuracy. Your hours, address, phone and services checked against what Google is actually showing, and corrected when they drift. Holiday hours set before the holiday, not after somebody drives out to a closed shop.
A monthly report in plain English. What I checked, what I fixed, what changed on your listing. Every plan, not just the big ones, because most of what this buys is invisible when it is working and you should be able to see it anyway.
Three business days on anything unscheduled. The same number on every plan. Paying more buys more scheduled attention, not a shorter queue.

The three plans

Basic

One location, hours that rarely move, and you are happy enough to log into Google yourself when something needs saying.

Standard

You run seasonal offers, you get reviews worth answering, and something on the site changes most months.

Full Service

Several bays, or a fleet side, or more than one number to keep straight. Enough moving that a week is the longest you want to wait for it to go live.

What's included	Basic $95/mo	Standard $195/mo	Full Service $395/mo
Update batch weekend	2nd weekend	2nd and 4th	Weekly
Google posts (offers, events, updates)	Not included	Up to 2/mo	Up to 4/mo
Review monitoring, flagged to you, tracked over time	Not included	Included	Included
Google Q&A, seeded and answered	Not included	Not included	Included
Seasonal or campaign page, one a quarter	Not included	Not included	Included

Pay yearly and the twelfth month is free: $1,045, $2,145 or $4,345, which is eleven months' money for twelve months of cover. Your rate is held for twelve months from the day you start.

What review monitoring is

New reviews get to you the week they land, with the ones that need an answer marked, and your rating and review count tracked month to month so you can see which way it is going. You write the replies. Nothing goes up under your shop's name that you did not write, and I will not put words in your mouth to a customer who is standing in your lot tomorrow.

When your changes go live

Send me what you want changed whenever it occurs to you. It goes into the pile for your next batch weekend and publishes then. Anything that arrives after that weekend goes into the following one.

One request is one batch, not one edit. New bay photos and a corrected phone number sent together are one update. The same two sent Monday and again Thursday are two.

Google posts work the same way. The allowance on your plan is a monthly count, but I write them ahead and you approve them in one go rather than being asked every few weeks. One sitting, several months of posts, and you have seen every word before any of it appears on your listing.

When you want something new, sooner

Different situation. Nothing is broken, you just want something live before your next scheduled update. That is $75 for the change, on any plan.

I will always tell you the cost and wait for you to say yes in writing before I do it, and it goes on your next monthly invoice rather than as a separate bill.

The way to pay it less often is a plan with more scheduled updates. On Full Service the next one is never more than a week away.

What this is not

Not a lock-in. Thirty days notice, in writing, no penalty, no minimum term. If you leave I hand you everything and help you move it.
Not same-day support. Three business days on anything unscheduled, at every plan. I would rather commit to that and beat it than commit to faster and miss.
Not Google Ads or social media management. Those are their own businesses and I would do them badly. I will point you at someone who does them well.
Not a ranking guarantee. Nobody can promise you that, and anybody who does is telling you something about themselves.

Who this is for, and who should skip it

Skip it if your hours never change, your services never change, and you are comfortable logging into Google yourself. Take the site and run it. That is a real answer and I will not talk you out of it.

Take it if your hours move for holidays, you add or drop services, reviews come in that need answering, or you would rather this was somebody else's job than one more thing waiting for you on a Sunday night.

Start with the free check-up. I will tell you what your listing looks like today before either of us talks about a plan.